Privacy Policy

Last updated: December 01, 2025

LOOPSHEAVEN ("we", "us", "our") operates this store and website, including all related information, content, features, tools, products and services (collectively, the "Services"). Our store is hosted on Shopify Inc., which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase from LOOPSHEAVEN, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection and use of your personal information.

By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we refer to "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you. Depending on how you interact with our Services, we may collect the following categories of personal information:

Contact Information: Name, email address, phone number, billing address, and shipping address.
Order & Transaction Information: Products viewed, added to cart or wishlist, purchased, returned, or exchanged, as well as payment confirmations and transaction history.
Payment Information: Payment method details processed securely by our payment providers. LOOPSHEAVEN does not store full payment card details.
Account Information: Username, password, preferences, and account settings if you create an account.
Communications: Information you share with us when contacting customer support or communicating with us.
Device & Usage Information: IP address, browser type, device identifiers, and information about how you interact with our website.

Sources of Personal Information

We collect personal information from the following sources:

Directly from you when you place an order, create an account, subscribe to communications, or contact us.
Automatically through cookies, pixels, and similar technologies when you browse or interact with the Services.
From service providers, including Shopify and payment processors, who assist us in operating our store.

How We Use Your Personal Information

We use your personal information to:

Provide and operate the Services, including processing orders, payments, shipping, returns, and exchanges.
Create a personalized shopping experience, remembering your preferences and recommending relevant products.
Communicate with you, including order confirmations, service updates, customer support, and marketing communications via email or SMS (where permitted).
Market and advertise, including showing you relevant advertisements on platforms such as Instagram and Facebook.
Ensure security and prevent fraud, including protecting against unauthorized transactions and misuse of our Services.
Comply with legal obligations and enforce our policies.

Marketing Communications

If you opt in, we may send you promotional communications via email or SMS. You can opt out at any time by using the unsubscribe link in our emails or contacting us directly. Transactional communications related to your orders may still be sent even if you opt out of marketing messages.

How We Share Personal Information

We may share your personal information in the following circumstances:

With Shopify, which hosts our store and provides essential infrastructure.
With service providers who help us operate our business, such as payment processors, shipping partners, analytics providers, and customer support tools.
With advertising partners, such as Meta (Instagram/Facebook), to deliver relevant advertisements.
When required by law, to comply with legal obligations or protect our rights.

We do not sell your personal information.

Relationship with Shopify

Our store is hosted on Shopify Inc. Shopify processes personal information necessary to provide and improve the Services. Information submitted through our store may be transferred to and processed by Shopify and its service providers. To learn more about how Shopify uses personal information, please review the Shopify Consumer Privacy Policy at https://privacy.shopify.com.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and deliver relevant advertisements. You can control cookie preferences through your browser settings.

User Accounts & Reviews

Customers may create accounts or checkout as guests. If you choose to leave reviews or upload images, the content you share may be publicly visible on the Services.

Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security & Retention

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights

Depending on applicable law, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Withdraw consent to marketing communications

You may exercise these rights by contacting us at loopsheavenstore@gmail.com. We may verify your identity before fulfilling requests.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: loopsheavenstore@gmail.com

This Privacy Policy is designed to reflect LOOPSHEAVEN’s commitment to a refined, transparent, and trustworthy shopping experience.